Hotels and resorts asset management
Customer experience in the hospitality sector can easily be affected by the little things that are overlooked, from faulty furniture and fixtures in hotel rooms, to resort equipment, kitchen equipment, IT infrastructure, buildings, HVAC systems and more. It is essential that everything runs smoothly in order to ensure guest satisfaction.
By maintaining high operational standards and efficiently managing resources, hotels and resorts can provide a better experience for guests. For more than three decades, Hardcat solutions have been providing leading hotels, resorts and other hospitality industry customers with hotel asset management and tracking solutions.
Our asset management solutions include scanning capabilities for asset identification (barcode, QR code, and RFID technology) for fast and easy maintenance management and auditing. We enable hotel owners and managers to operate more efficiently, make better strategic decisions, and increase profitability. Because better decision-making power affords broader facilities management.
Asset maintenance and compliance
Utilising a combination of barcode and RFID technology alongside our world renowned Hardcat software we equip customers with the tools needed to maintain critical assets and facilities. Ensuring compliance with governance, warranty obligations and providing a positive experience for your guests.
Mobility solutions for maintenance
Using either Barcode, QR or RFID technology, our mobility solutions are straightforward and easy to use. This allows our customers to effectively and accurately manage their asset through any mobile device. Driving efficiencies, cost savings and better customer service outcomes.
Revolutionising Mobile Asset Management with Advanced Solutions
Our mobility solutions create proficiencies within the workforce, updating records in the field. Receive automated notifications when maintenance issues and scheduled jobs arise and allocate them to the appropriate supervisors via your phone.
Preventive (scheduled) work order tasks
Hardcat software is used to log maintenance work order tasks either in the field or back at base. Work orders can be raised for critical infrastructure, fixed assets as well as recreational, marine, internal transport, equipment and major fittings in visitor and staff accommodation.
We provide an audit trail of tasks, work order alerts for overdue repairs, associated person/inventory used and expenses that have been accrued for every maintenance record for the full lifecycle of each asset.
Reactive (unscheduled) work order tasks
Reactive maintenance, unlike preventive maintenance, involves responding to equipment malfunctions or breakdowns after they occur in order to restore the asset to normal operating condition.
It is recommended that reactive maintenance isn’t your sole maintenance strategy, as it is often not sustainable in the long run for valuable assets. For essential assets and equipment, it is a good idea to implement a mix of routine, preventive, and reactive maintenance strategies.
We deliver a comprehensive audit trail for every asset, tracking tasks, work order alerts, associated personnel and inventory usage, as well as accrued expenses—ensuring complete visibility throughout the asset’s lifecycle.
Hardcat provides control over reactive maintenance and job requests to:
- Log and manage any unplanned events
- Schedule job request to appropriate resources or suppliers
- Keep track of progress and status of faults and repairs
- Manage overdue critical incidents and faults Increase up time of asset availability
- Keep appropriate records for historical reporting and total cost of ownership
Benefits of asset management
Operating infrastructure, keeping assets and equipment running, connecting personnel, and ensuring your environment is safe, whilst reducing costs and increasing profits becomes a difficult task to accomplish.
Our enterprise asset management software helps your teams collaborate more effectively, save time, and accomplish tasks more efficiently. Another important aspect is auditing your assets to report an accurate picture of where your assets are truly located.
- Better Decision-making power
- Affords broader facilities management
- Empower managers at a granular scale
- Anticipate costs
- Plan for maintenance and upgrades
- Minimise the total cost of ownership at the asset level
Maximise ROI with smarter asset management
Certainty matters, which is why leading hotels in the hospitality sector trust Hardcat software solutions. With 36 years of proven success, our solutions have consistently met every challenge while maintaining integrity. We empower clients to optimise operations, reduce costs, and enhance their customer service.
